Shipping Policy

Thank you for shopping at Zareva. We are dedicated to delivering your minimalist lifestyle and home decor essentials to you efficiently and securely. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipping Destinations & Currency

  • We ship exclusively to the United States.
  • All transactions, pricing, and shipping valuations are processed strictly in United States Dollars (USD).

2. Shipping Fees

To ensure a seamless and transparent shopping experience, Zareva offers Free Shipping on all orders sitewide. There are no minimum purchase requirements, no hidden handling fees, and no surprise charges at checkout.

3. Order Processing & Transit Times

Please note that our shipping estimates are structured around business days (Monday through Friday, excluding statutory holidays).

  • Order Cutoff Time: 5:00 PM (EST) - Eastern Standard Time.
  • Handling/Processing Time: 1 to 3 business days (Monday to Friday). This includes order verification, strict quality control checks, secure packaging, and sorting.
  • Transit/Delivery Time: 7 to 13 business days (Monday to Friday). This is the time it takes for items to travel from our fulfillment centers to your doorstep.

4. Order Tracking and Verification

Within 24-48 hours of your package being handed over to our shipping carriers, a confirmation email containing a unique tracking link will be dispatched to your registered email address (care@zareva.shop). You can monitor your shipment’s live progress at any time.

5. Delivery Delays & Address Amendments

  • Address Corrections: It is the shopper's responsibility to ensure the shipping address is accurate. If you detect an error, please contact us within 12 hours at care@zareva.shop. We cannot alter destinations once processing is complete.
  • Force Majeure Delays: While we strive to meet our delivery windows, unexpected carrier bottlenecks, severe weather conditions, or customs clearance delays may occasionally extend transit times. We appreciate your patience.

Contact Information

If you have any questions regarding your shipment or need real-time tracking assistance, please reach out directly:

  • Store Name: Zareva
  • Customer Support Email: care@zareva.shop
  • Phone Number: +61 468 240 508
  • Registered Business Entity: DINKUM DATA SOLUTIONS PTY LTD (ACN: 697269140)
  • Business Address: TEMPLESTOWE, Victoria, 3106, Australia